Privacy Policy — okjl4

1 Who We Are — Data Controller

okjl4 ("we", "us", "the Platform", or "the Data Controller") operates the online gaming platform accessible at okjl4.cam and all associated subdomains and interfaces. For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, okjl4 is the personal information controller in respect of the personal data of players and visitors processed through the platform.

This Privacy Policy applies to all personal data collected from individuals who:

• Register for an okjl4 account;
• Visit and browse the okjl4.cam website without registering;
• Contact okjl4 customer support via live chat or email;
• Participate in any okjl4 promotion, survey, or feedback programme.

2 Personal Data We Collect

okjl4 collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is processed. The categories of personal data we collect are set out in the table below.

We do not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance. Where KYC documentation incidentally reveals sensitive categories of data (for example, religious affiliation on certain government IDs), this information is not extracted, stored separately, or used for any purpose beyond confirming your identity.

3 How We Collect Your Personal Data

okjl4 collects personal data through the following mechanisms:

3.1 Direct Collection

You provide data directly to okjl4 when you:

• Complete the account registration form on the platform.
• Submit identity documents during the KYC verification process.
• Initiate a deposit or withdrawal through the cashier, including linking your GCash, Maya, or bank account.
• Contact okjl4 support via live chat or the support email address.
• Respond to surveys, participate in promotions, or subscribe to communications.

3.2 Automated Collection

When you access the okjl4 platform, certain technical and usage data is collected automatically through:

• Server logs that record your IP address, browser type, and page requests.
• Cookies and similar tracking technologies — see Section 8 for full details.
• Analytics tools that aggregate usage patterns to help okjl4 improve the platform experience.

3.3 Third-Party Sources

In limited circumstances, okjl4 may receive personal data about you from third parties, including:

• Payment service providers such as GCash, Maya, and Philippine bank partners, who may confirm transaction details or flag anomalies as part of fraud prevention processes.
• Identity verification service providers engaged to assist with the KYC process.
• Regulatory bodies or law enforcement agencies where disclosure is required by law.

4 How We Use Your Personal Data

okjl4 uses your personal data only for the purposes for which it was collected, or for compatible purposes that you would reasonably expect. The primary purposes are as follows:

• Account management: Creating, maintaining, and securing your okjl4 account and verifying your identity.
• Service delivery: Processing deposits and withdrawals, settling game outcomes, and crediting bonuses to your account.
• Regulatory compliance: Fulfilling Anti-Money Laundering (AML), Know Your Customer (KYC), and other legal obligations under Philippine law and applicable gaming regulations.
• Fraud prevention and security: Detecting and preventing fraudulent transactions, unauthorised account access, and platform abuse.
• Customer support: Responding to your enquiries, resolving disputes, and providing assistance with account issues.
• Responsible gaming: Monitoring gaming behaviour to identify signs of problem gambling and applying responsible gaming tools where appropriate or required.
• Platform improvement: Analysing aggregated and anonymised usage data to improve platform features, performance, and user experience.
• Marketing and promotions: Where you have consented or where we have a legitimate interest, informing you of okjl4 promotions, bonuses, and new features. You may opt out of marketing communications at any time.
• Legal proceedings: Establishing, exercising, or defending legal claims involving okjl4 or its players.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, okjl4 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and okjl4 — i.e., delivering the gaming service you have registered for, processing your financial transactions, and managing your account.
• Legal obligation: Processing required to comply with applicable laws and regulations, including AML obligations, age verification, KYC requirements, and regulatory reporting duties.
• Legitimate interests: Processing carried out for the legitimate interests of okjl4 or third parties, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your data protection rights.
• Consent: Where okjl4 relies on your consent as the legal basis — such as for marketing communications or non-essential cookies — you have the right to withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

6 Sharing Your Personal Data

okjl4 does not sell or commercially share your personal data with third parties for their independent marketing or commercial use. We share data only in the following circumstances and only to the extent necessary for the stated purpose:

6.1 Service Providers (Data Processors)

We engage third-party processors who handle personal data on our behalf under binding contractual obligations that require them to maintain data security standards equivalent to okjl4's own. These include:

• Payment processing partners (GCash, Maya, bank payment gateways) — to process your deposits and withdrawals.
• KYC and identity verification providers — to process and verify your identity documents.
• Game providers (JILI, Evolution Gaming, Pragmatic Play, and others) — to the extent necessary to deliver live gaming services and resolve game outcome disputes.
• Cloud infrastructure and hosting providers — who store platform data in secure data centre environments.
• Customer support platform providers — who power the live chat and ticketing system.

6.2 Legal and Regulatory Disclosure

We may disclose your personal data to regulatory authorities, law enforcement agencies, or courts where we are legally required to do so, including disclosures required by PAGCOR, the Anti-Money Laundering Council (AMLC), or the National Privacy Commission (NPC) of the Philippines.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of the assets of okjl4, personal data held about registered players may be transferred to the acquiring entity as part of the transaction, subject to the acquiring entity being bound by obligations no less protective than those in this Privacy Policy. Affected players will be notified of any such transfer.

7 International Data Transfers

Some of the third-party service providers engaged by okjl4 — including game providers and cloud infrastructure partners — may operate servers or data processing facilities outside of the Philippines. Where your personal data is transferred internationally, okjl4 ensures that appropriate safeguards are in place, including:

• Contractual clauses that require recipient parties to protect your data to a standard equivalent to Philippine data protection requirements.
• Transfers only to jurisdictions or organisations that can demonstrate an adequate level of data protection.
• Assessment of the data protection laws and practices of the recipient country where required by applicable NPC guidance.

By using the okjl4 platform and accepting this Privacy Policy, you acknowledge that your personal data may be processed in countries outside the Philippines as described above.

8 Cookies & Tracking Technologies

okjl4 uses cookies and similar technologies when you access the platform. A cookie is a small text file stored on your device by your browser. We use the following categories of cookies:

8.1 Strictly Necessary Cookies

These cookies are essential for the okjl4 platform to function. They enable you to stay logged in during a session, maintain your account preferences, and process game sessions and financial transactions. These cookies cannot be disabled without rendering the platform non-functional.

8.2 Performance & Analytics Cookies

These cookies collect aggregated, anonymised data about how players use the okjl4 platform — which pages are most visited, how long sessions last, and which features are used most frequently. This data helps us improve platform performance and prioritise development. No individual player is identified through this data.

8.3 Functional Cookies

These cookies remember choices you make on the platform, such as your preferred language, display settings, and recently played games, to provide a more personalised experience. They do not track your activity across external websites.

8.4 Managing Cookies

You can control and delete cookies through your browser settings at any time. Disabling strictly necessary cookies will affect platform functionality. Disabling performance or functional cookies will not prevent access to the platform but may reduce personalisation. Most browsers provide instructions for managing cookies in their help documentation.

9 Data Retention

okjl4 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:

• Account and KYC data: Retained for the duration of your active okjl4 account and for a minimum of five (5) years following account closure, as required by AML regulations and Philippine gaming regulatory obligations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, in line with AMLC record-keeping requirements.
• Gaming history and session data: Retained for three (3) years from the date of the gaming session, for dispute resolution and regulatory audit purposes.
• Customer support communications: Retained for two (2) years from the date of the last interaction, for quality assurance and dispute resolution.
• Technical and usage data (logs): Retained for up to twelve (12) months from collection, after which aggregated and anonymised analytics data may be retained indefinitely.
• Marketing consent records: Retained for as long as you remain a registered okjl4 account holder or until consent is withdrawn, whichever is earlier.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be linked to an identifiable individual.

10 Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by okjl4. You may exercise these rights by contacting the okjl4 Data Privacy team using the contact details in Section 14.

11 Data Security Measures

okjl4 implements technical and organisational security measures proportionate to the risks associated with the personal data we process. These measures include:

• Encryption in transit: All data communicated between your device and okjl4 servers is encrypted using TLS 1.2 or higher. HTTPS is enforced across all platform pages.
• Encryption at rest: Sensitive data fields — including payment details and KYC documentation — are encrypted at rest in okjl4's database infrastructure.
• Access controls: Personal data is accessible only to okjl4 staff and authorised processors who require it to perform their role. Role-based access controls limit the scope of data accessible to any individual.
• Password security: Account passwords are stored using industry-standard cryptographic hashing (bcrypt). okjl4 does not store passwords in plain text or reversible form.
• Penetration testing and security auditing: The okjl4 platform undergoes regular security assessments to identify and remediate vulnerabilities.
• Incident response: okjl4 maintains a data breach response plan. In the event of a breach that poses a risk to affected individuals, we will notify affected players and the National Privacy Commission in accordance with NPC Circular No. 16-03 and applicable law.

While okjl4 takes all reasonable precautions, no internet transmission or electronic storage system is completely secure. Players are also responsible for maintaining the confidentiality of their own account credentials — see our Terms & Conditions for account security obligations.

12 Children, Minors & Age Restriction

Where okjl4 becomes aware, or has reasonable grounds to believe, that personal data has been collected from an individual under the age of 21, we will:

• Immediately suspend the relevant account pending investigation.
• Permanently close the account if underage access is confirmed.
• Delete the personal data collected in connection with the account, except where retention is required for legal or regulatory purposes relating to the underage access incident.
• Return any real-money deposits made on the account via the original payment method.

If you are a parent or guardian and believe that a minor in your care has registered for an okjl4 account, please contact our support team immediately via live chat or at the email address in Section 14 so we can take prompt action.

13 Changes to This Privacy Policy

okjl4 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform operations. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.
• Display a prominent notice on the platform informing registered players of the change upon their next login.
• Where required by law, seek fresh consent from affected players before implementing changes that materially alter how their data is used.

We encourage you to review this Privacy Policy periodically. Your continued use of the okjl4 platform following notification of changes constitutes your acceptance of the updated Policy, subject to any fresh consent requirements.

The version of this Privacy Policy that was in effect at the time your data was collected governs the processing of that data, unless the updated version is required by law to apply retrospectively.

14 Contact & Data Privacy Officer

For any questions, requests to exercise your data subject rights, or concerns regarding how okjl4 handles your personal data, please contact our Data Privacy team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat widget on the okjl4 platform. For urgent account-related data matters, live chat provides the fastest response.
• Email: [email protected] — for formal data subject requests, written complaints, or matters requiring a documented response. Please mark the subject line of your email clearly as "Data Privacy Request" to ensure prompt routing to the Data Privacy team.

We will acknowledge receipt of all data subject requests within three (3) business days and will provide a substantive response within fifteen (15) business days of acknowledgement. Where a request is complex or involves a large volume of data, we may extend this period by a further thirty (30) days, with notification to you of the extension and the reason.